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Frequently Asked Questions

		Post Complaint / Compliment Messages
		Business Reply
		Add Comment / Reply
		View Complaint / Compliment Messages

A. Post Complaint / Compliment Messages

1. How to Post My Complaints / Compliments ?

2. What is the Benefit for me to Post a Compliment ?

3. What should I do when I receive reply from the business ?

4. If I have further question or doubt, where should I contact ?

5. Is there any Cost / Charges / Fees ?

6. Is there any registration required ?

7. Why to have use this Consumer Message Posting System ?

8. What if I forgot my password ?

9. Can I change the password ?

10. Who is responsible for the messages that I have posted ?

11. What are the Criteria that I should meet for posting ?

12. How do I manage / follow several posted messages ?

13. How do I correspond to Business (Seller) ?

14. Where does Consumer.Com.My published the Business Reply ?

15. When the Business reply my messages, will it be published ?

16. Can I forward My Complaint / Compliment Messages to Business ?

17. When will my Messages be published at Consumer.Com.My ?

18. Which information of mine will be published ?

19. Who is eligible to Post a Complaints / Compliments ?

20. How many Complaint / Compliment messages can I post ?

21. What is the benefit for me to Post a Complaints ?

B. Business Reply

1. As a business / provider / seller, how to post Reply ?

2. If I have further Question or doubt, where should I contact ?

3. Is there any Cost / Charges / Fees ?

4. Is there any registration required ?

5. Why do I need to reply the Complaints ?

6. When will the Reply be published at Consumer.Com.My ?

7. Where does Consumer.Com.My published My Business Reply ?

8. How to reply Consumer Reply without publish on the website ?

C. Add Comment / Reply

1. As a surfer, how do I add my own comment onto other Message ?

D. View Complaint / Compliment Messages

1. How to view the details of the Complaints / Compliments ?

2. What is the Benefit to View a Compliments ?

3. Is there any Cost / Charges / Fees ?

4. If I have further Question or doubt, where should I contact ?

5. Is there any registration required ?

6. What can I view ?

7. What is the Benefit to View a Complaints ?

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