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Who to Complain |
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Introduction
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To complain Anything on Web
To Correspond with the Seller on web
To vent your frustration
To tell others to avoid the same pitfall
Website :
www.consumer.com.my
Post a Complaint Message : www.consumer.com.my/post.php
Email : contact@consumer.com.my
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For Products |
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Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna
Tingkat 27, 31, 32 & 33, Menara Dayabumi
Jalan Sultan Hishamuddin
50632 KUALA LUMPUR
or nearest Branch Office
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For Direct Sales
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Consumer Claims Tribunal / Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna
Tingkat 27, 31, 32 & 33, Menara Dayabumi
Jalan Sultan Hishamuddin
50632 KUALA LUMPUR
or nearest Branch Office
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For Pyramid Scheme
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Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna
Tingkat 27, 31, 32 & 33, Menara Dayabumi
Jalan Sultan Hishamuddin
50632 KUALA LUMPUR
or nearest Branch Office
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For Housing
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(1) Issue pertaining to Developers, the Sale and Purchase of Housing of housing development,
abandoned projects and all matters arising before strata titles are issued.
Kementerian Perumahan dan Kerajaan Tempatan
Aras 4 & 5, Blok K, Pusat Bandar Damansara
Peti Surat 12579
50782 KUALA LUMPUR
or nearest Branch Office
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(2) Issue pertaining to Filing of Claims with the Tribunal for Homebuyer Claims
The Setiausaha
Tribunal Tuntutan
Pembeli Rumah
Kementerian Perumahan
dan Kerajaan Tempatan
Aras 2 Blok B (Selatan)
Pusat Bandar Damansara
50782 KUALA LUMPUR
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(3) Issue pertaining to
Management Corporations, ownership of parcels, strata titles and all matters
arising after strata tiles are issued
Kementerian Tanah dan
Pembangunan Koperasi
Wisma Tanah
Jalan Semarak
50574 KUALA LUMPUR
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For Hire Purchase and Easy Payment Scheme
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Kementerian Perdagangan
Dalam Negeri dan Hal Ehwal Pengguna
Tingkat 27, 31, 32 & 33,
Menara Dayabumi
Jalan Sultan Hishamuddin
50632 KUALA LUMPUR
or nearest Branch Office
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For Insurance
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The Insurance Mediation Bureau
4th Floor, Wisma Harwant, 106 Jalan Tuanku Abdul Rahman, 50100 KUALA LUMPUR
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Customer Services Bureau
Insurance Regulation Department, Bank Negara Malaysia
P.O. Box 10922, Jalan Dato' Onn, 50480 KUALA LUMPUR
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For Job
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Labour Office
or
Industrial Relations
Department
or
Director General of
Industrial Relations
Ministry of Human
Resources
Aras 1-9, Blk D3, Pusat Pentadbiran Kerajaan Persekutuan, 62502 PUTRAJAYA
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For EPF
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Pengurus
Kumpulan Wang Simpanan
Pekerja
Bangunan KWSP
Jalan Raja Laut, 50350 KUALA LUMPUR
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For SOCSO
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Ketua Pengarah
Pertubuhan Keselamatan
Sosial
Tingkat 15, Menara
PERKESO, 281 Jalan Ampang, 50538 KUALA LUMPUR
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For Neighbourhood
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Local Municipal or District Council |
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For Banking
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The Bank you are complaining at
or
Bank Negara Malaysia
Peti Surat 10922, Jalan Dato' Onn, 50480 KUALA LUMPUR
or
Banking Mediation Bureau
5th Floor Mui Plaza, Jalan P.Ramlee, 50250 KUALA LUMPUR
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For Services (depends on nature of service)
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(1) For Telecommunication,
courier services:
Pengerusi, Suruhanjaya
Komunkasi & Multimedia,
Paras 11, Menara Dato'
Onn PWTC, 50480 KUALA LUMPUR
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(2) Kementerian Perdagangan
Dalam Negeri dan Hal Ehwal Pengguna
Tingkat 27, 31, 32 & 33,
Menara Dayabumi
Jalan Sultan Hishamuddin, 50632 KUALA LUMPUR
or
nearest Branch Office
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For Vacations
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(1) Vacation Club
Bahagian Jualan Langsung
Kementerian Perdagangan
Dalam Negeri dan Hal Ehwal Pengguna
Tingkat 27, 31, 32 & 33,
Menara Dayabumi, Jalan Sultan Hishamuddin, 50632 KUALA LUMPUR
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(2) Tour
Bahagian Pelancongan
Kementerian Kebudayaan,
Kesenian & Pelancongan Malaysia
Tingkat 6, 12, 32-36
Menara Dato' Onn, Pusat Dagangan Dunia
Putra, 45 Jalan Tun Ismail, 50480 KUALA LUMPUR
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For Professional Services
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1) Lawyers
Setiausaha
Lembaga Tatatertib
Peguam, Majlis Peguam Malaysia
10th Floor, Wisma
Kraftangan, No.9 Jalan Tun Perak, 50050 KUALA LUMPUR
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(2) Doctors
Ketua Pengarah Kesihatan
Malaysia, Majlis Perubatan
Malaysia
Kementerian Kesihatan
Malaysia, Jalan Cenderasari, 50590 KUALA LUMPUR
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(3) Dentists
Setiausaha Kehormat, Majlis Pergigian
Malaysia
Bahagian Kesihatan
Pergigian, Kementerian Keshiatan
Aras 23, Menara Dato' Onn, Pusat Dagangan Dunia
Putra (PWTC)
PO Box 39, 35 Jalan Tun Ismail, 50480 KUALA LUMPUR
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(4) Engineers
Pengerusi, Institut Engineer
Malaysia
Bangunan Ingeniur
Lot 60/62, jalan 52/4, Peti Surat 223, Jalan Sultan, 46720 Petaling Jaya
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(5) Accountants
Pengerusi, Institut Akauntan
Malaysia
Dewan Akauntan
No. 2 Jalan Tun
Sambanthan 3, Brickfields, 50470 KUALA LUMPUR
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(6) Architects
Pengarah, Lembaga Akitek Malaysia
Tingkat 17, Ibu Pejabat
JKR, Jalan Sultan Salahuddin, 50582 KUALA LUMPUR
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For Transport
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(1) Trains
Station Manager of KTM
or
Kementerian Pengangkutan
Tingkat 3, 5-9 Wisma
Perdana, Jalan Dungun, Damansara Heights, 50616 KUALA LUMPUR
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(2) Council Buses
Municipal or District
Council
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(3) Non-Council
Buses
The Bus Company
or
Ketua Pengarah
Jabatan Pengangkutan
Jalan (JPJ)
Tingkat 1, Blok A, Kompleks Pejabat
Kerajaan, Jalan Dungun, Damansara Heights, 56020 Kuala Lumpur
or
Commercial Vehicle
Licensing Board
(Lembaga Pelesenan
Kenderaan Perdagangan)
Kementerian Perusahaan
Awam
Basement 1 dan Tingkat
23, Bangunan Medan Mara, Jalan Raja Laut, 50623 KUALA LUMPUR
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(4) Taxi
Commercial Vehicle
Licensing Board
(Lembaga Pelesenan
Kenderaan Perdagangan)
Kementerian Perusahaan
Awam
Basement 1 dan Tingkat
23, Bangunan Medan Mara, Jalan Raja Laut, 50623 KUALA LUMPUR
or
Ketua Pengarah
Jabatan Pengangkutan
Jalan (JPJ)
Tingkat 1, Blok A, Kompleks Pejabat
Kerajaan, Jalan Dungun, Damansara Heights, 56020 Kuala Lumpur
or
Ketua Setiausaha
Ministry of Transport (Kementerian
Pengangkutan)
Tingkat 3, 5-9 Wisma
Perdana, Jalan Dungun, Damansara Heights, 50616 KUALA LUMPUR
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